Terms of Service

1. Agreement

These Terms of Service ("Terms") govern your use of zerdorift.com and the ZeroDrift AI compliance middleware API and related services (the "Service"), operated by ZeroDrift, Inc. ("the Company," "we," "us," or "our") (475 Brannan Street, Suite 220, San Francisco, CA 94107). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

If you are accessing the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, and "you" refers to that entity.

2. Use of the Service

• You must be at least 18 years old or have the consent of a parent or legal guardian to use the Service.
• You agree not to use the Service for unlawful purposes, to interfere with its operation, or to attempt to gain unauthorized access to systems or data.
• You may not scrape, reverse-engineer, or copy the Service except as permitted by applicable law.
• You are responsible for maintaining the confidentiality of your API keys and account credentials. The Company is not responsible for unauthorized access resulting from your failure to secure your credentials.
• You agree not to submit through the Service any data that you do not have the legal right to process, and to obtain all necessary consents from individuals whose data you route through the ZeroDrift middleware.

3. Intellectual Property

The Service, including all text, graphics, logos, software, and the ZeroDrift policy evaluation engine and rewrite architecture, is owned by the Company or its licensors and is protected by U.S. and international intellectual-property laws. The Company grants you a limited, non-exclusive, non-transferable license to access and use the Service for its intended purpose in accordance with these Terms and any applicable documentation.

4. Customer Data and API Content

You are responsible for all data, prompts, and responses you route through the Service (collectively, "Customer Data"). You represent that you have all necessary rights and consents to submit Customer Data to the Service. You grant the Company a limited license to access and process Customer Data as necessary to provide the policy evaluation, rewrite, and audit-logging functions you have configured.

The Company will not use Customer Data to train, fine-tune, or benchmark any artificial-intelligence or machine-learning model without your explicit written consent. Customer Data is not shared with other customers and is processed in accordance with the Privacy Policy and any applicable Data Processing Agreement.

5. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL CATCH EVERY POLICY VIOLATION IN EVERY CIRCUMSTANCE, AND CUSTOMERS REMAIN RESPONSIBLE FOR THEIR OWN COMPLIANCE OBLIGATIONS AND REGULATORY REQUIREMENTS.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR IN CONNECTION WITH YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SERVICE IN THE THREE MONTHS PRECEDING THE CLAIM, OR (B) USD $100.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of certain damages; in those jurisdictions, the Company's liability will be limited to the maximum extent permitted by law.

7. Indemnification

You agree to defend, indemnify, and hold harmless the Company from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from (a) your use of the Service, (b) your violation of these Terms, (c) your violation of any third-party right, or (d) the Customer Data you route through the Service, including any claim that such data infringes or violates any applicable law or third-party right.

8. Termination

The Company may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms or non-payment of fees. You may cancel your account at any time through the account settings. Sections that by their nature should survive termination will survive (including Sections 3, 4, 5, 6, 7, 9, and 10).

9. Governing Law; Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles.

Informal Resolution. Before filing a claim, you agree to contact the Company at [email protected] and attempt informal resolution for at least 60 days.

Arbitration. Any dispute that cannot be resolved informally will be settled by binding arbitration administered in California, USA under the rules of the American Arbitration Association ("AAA"). Judgment on the arbitrator's award may be entered in any court of competent jurisdiction. You and the Company each waive the right to a jury trial and the right to participate in a class action.

Exception. Either party may seek injunctive relief in a court of competent jurisdiction located in California, USA for intellectual-property infringement or unauthorized access to the Service.

10. Changes to These Terms

The Company may update these Terms from time to time. Material changes will be posted with a new "Last updated" date. Continued use of the Service after the effective date of the updated Terms constitutes acceptance.

11. Contact